Maintains strict confidentiality in all departmental and company matters.Ensures all staff are trained and follow CTR and SARC procedures responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures.Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.Prepare customer deposit and safekeeping log.Verification of main bank and window cashier drawers.Verify Credit line availability in absence of Shift Manager on assigned shift.Verify vault accountability at end of shift on assigned shift.Prepare/review currency transactions reports in absence of Shift Manager on assigned shift.Review and approve cage documentation based on established levels of authorization in absence of Shift Manager.Monitors operation supply inventory on assigned shift.Assist in acquisition of new players through the continuous promotion of the Marquee Rewards card program and the special benefits of card membership.Assists with guest inquiries while monitoring and applying service recovery within authorized levels.Ensures customer service standards are followed by all team members and addresses issues as they arise.

Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.May be responsible for assisting in the budget process for the department by providing recommendations supports compliance to departmental budget initiatives reporting budget concerns to manager.Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Responsible for supervising staff and the overall daily management of a designated shift.You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Ĭlick HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. We’re always looking for talent that believes in having fun.

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